Frequently Asked Questions

WHERE CAN I CHECK THE STATUS OF MY FEDERAL TAX REFUND?

To check the status of your refund please visit the IRS here. You will require your social security number, filing status, and exact refund amount.

IT’S BEEN LONGER THAN 21 DAYS SINCE THE IRS RECEIVED MY RETURN AND I HAVEN’T GOTTEN MY REFUND. WHY?

The IRS will contact you by mail when they need additional information to process your return. Tax returns may take longer to process than others for many reasons, including the following:

• Includes errors

• Is incomplete

• Is affected by identity theft or fraud

• Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit

• Includes a Form 8379, Injured Spouse Allocation, which could take up to 14 weeks to process

• Needs further review in general

CAN I RECEIVE A TAX REFUND IF I AM CURRENTLY MAKING PAYMENTS UNDER AN INSTALLMENT AGREEMENT OR PAYMENT PLAN FOR ANOTHER FEDERAL TAX PERIOD?

No, one of the conditions of your installment agreement is that the IRS will automatically apply any refund (or overpayment) due to you against taxes you owe. Because your refund isn't applied toward your regular monthly payment, continue making your installment agreement payments as scheduled.

If your refund exceeds your total balance due on all outstanding tax liabilities including accruals, you'll receive a refund of the excess unless you owe certain other past-due amounts, such as state income tax, child support, a student loan, or other federal nontax obligations which are offset against any refund. For more information on these non-IRS refund offsets, you can call the Bureau of the Fiscal Service (BFS) AT 800-304-3107 (toll-free).

WHERE CAN I CHECK THE STATUS OF MY AMENDED FEDERAL TAX RETURN?

To check the status of your amended return please visit the IRS here. You will require your social security number, date of birth, and zip code.

We accept check, cash, debit, and credit cards as methods of payment.